VisioGen is the after-hours voice of your practice. It answers patients in seconds, escalates anything urgent to your team, and a ZEISS-trained optometrist approves every reply before it's sent.
Any hour, right on your website. No app, no form, no waiting until morning.
It replies the way your practice talks. If anything sounds urgent, it never guesses. It points them toward care and alerts your team.
A ZEISS-trained optometrist reads and signs off on every reply before your patient sees a single word.
A verified answer arrives day or night. A ready-to-book lead lands with your team.
Not a wall of voicemails. A short, sorted list of people who already trust you — informed, reassured, ready for their exam.
Putting AI near your patients raises fair questions: safety, control, the edge cases, and whether it fits the systems you already run. Here's how VisioGen answers each — with a ZEISS-trained optometrist behind every reply.
"What if it makes something up and says the wrong thing under my name?"
It's scoped to eye care and grounded in your own approved answers, so it doesn't improvise. And a ZEISS-trained optometrist approves every reply before it sends. It never diagnoses.
"What about the urgent cases — the ones a bot should never touch?"
Anything urgent or outside its lane is caught and escalated to your team, with an urgent-care nudge to the patient. The guardrails are built in, not an optional setting.
"Do I stay in control of what it says — and does it fit how we run the clinic?"
You set the voice and the boundaries, and you see every conversation. It works around your hours and OD schedule, and hands clean, ready-to-book leads to your front desk.
"Will it actually work with our patient-management and EHR systems?"
It connects to the tools you already run — like ModMed / EMA and Epic Kaleidoscope — with a roughly 30-minute setup and nothing to rip out.
Patients research late and book with whoever answers first. 58% of inquiries arrive after clinic hours, and you're already paying for those clicks. Move the sliders to your own numbers.
Assumes 58% of inquiries arrive outside clinic hours and a ~51% inquiry-to-qualified-lead rate, from VisioGen's 2025 U.S. pilot (April to December). Your practice, your numbers.
Aggregate results from U.S. premium ophthalmology practices across the nine-month pilot. Every response reviewed by a ZEISS-trained optometrist before delivery.
"Unlike fully automated chatbots, VisioGen requires human review before any patient-facing response. That gives us the speed of AI with the oversight needed for clinical safety, tone, and compliance — essential to protecting our brand."
"It not only helps us capture and convert more leads, it also minimises call interruptions by answering common inquiries instantly."
"The immediate, accurate answers our prospects need have significantly improved the readiness of the leads we call."
"Patients get high-intent questions answered instantly, and it helps us identify non-candidates early. The ones who come in are better prepared."
Enterprise-grade where it counts, deliberately light everywhere else. A product you can try without a committee.
A 20-minute walkthrough with a real OD-verified interaction — run against the questions your practice actually gets at midnight.